When Thomas "Tom" J. Miles II founded Miles Custom Homes in late 2003, he knew trust had to be the foundation of this new enterprise. In the nearly 20 years that Tom has been involved in residential construction in Albemarle, Virginia, his product, his work ethic, his easy-going personality and his skill have built trust with each person involved in every aspect of local residential construction. By combining his wealth of construction experience and his strong business relationships with Charlottesville and Albemarle community leaders and planners, local businesses, former clientele, and laborers and skilled craftsmen, Tom Miles has created a profitable building business.

Creating the home of your dreams requires a tremendous amount of forethought and effort. Lot selection, permitting, architectural design, engineering and construction for an exceptional custom home can be overwhelming for most busy people. That is why Miles Custom Homes is more than a custom home builder. We can offer all of these critical services under one roof, to ensure that you get the home of your dreams -- on time, within budget, and at a level of craftsmanship that is of the finest in Charlottesville and its surrounding communities.

Miles Custom Home's strategy is simple: we want to build high quality homes at a minimal cost and hassle to the client. We earn our clients' trust by being directly accessible to them at all times. We communicate with our clients using an energetic, straight forward, no-nonsense style all the while building value into their homes through strong personal project oversight, talented subcontractors, high quality materials and the latest building techniques. We make time to do all the hand-holding necessary to ensure our clients' vision becomes a reality and that they are ecstatic with the final product. We have many happy clients who have seen that goal come true. Their references are available on request.

Miles Custom Homes has its strength based in Tom's energy, enthusiasm, zest for communication, and two decades of building experience. He's taken the tough jobs -- the difficult floor plans perched on the side of a mountain, the finicky clients who know perfection and expect nothing less -- and Tom has leveraged those assignments into opportunities for growth in himself, and the business. One of the most important aspects in successfully building a home that is cost efficient for the builder and has the highest quality and value for the homeowner is to know -- once design is finalized and parameters of the lot understood -- just how much the project will cost to complete. For several years, Tom was the number one seller of building supplies for Lowe's, and went on the repeat his success at Moore's/Philips Building Supply and Carolina Builders. From that experience he has a proven ability to understand realistic costs, accurately estimate material and labor costs, and correctly accommodate lead and installation times. Further, Tom's vast product knowledge and his familiarity with all the product vendors and their wares enable him to partner with vendors and clients to maximize flexibility, quality and function all the while managing costs for the homeowner.

Our commitment to customer satisfaction lives well beyond owner occupancy. Miles Custom Homes has a 1-year builder warranty consistent with the National Association of Home Builder's (NAHB) Reference and Guidelines on all materials and craftsmanship. While this safety net protects the homeowner from future issues with their new home, Miles Custom Homes is interested in ensuring customer satisfaction throughout the design, construction and settling-in phases. To accomplish this, we have defined several important quality principles.